3 Ways to Sabotage your Website
by Justin Palmer - May 17th, 2010
Sometimes we’re our own worst enemy. Below I’ve reflected on 3 ways I’ve sabotaged my websites in the past. Hopefully you won’t follow my example.
- Completely redesign it – If you redesign your site from scratch, you’re probably throwing out the baby with the bathwater. No matter what your web design firm tells you, very few websites are so bad that it must be completely redesigned. When you do this, you end up distrupting features that worked perfectly fine just to fix features that didn’t. Instead, redesign your site incrementally around business objectives and customer needs, not the design whims of you or your company.
- Do something drastic without testing it - I’d like to think that by now I could predict which features will increase conversion, but the truth is I still get it wrong – a lot. This is why testing is so crucial. It’s not fun to spend weeks developing something new only to have Google Website Optimizer tell you it actually hurt your conversion rate, but nonetheless it’s essential. Don’t sabotage your site by not testing major changes.
- Forget first things - Odds are your website has more than one conversion. In additon to your primary goal of getting a lead or a purchase, you might also want to get email subscribers, Facebook fans, or Twitter followers. These are all good things, but only if you remember first things first. If you keep adding buttons, ads, popups, and pages to support secondary goals, before you know it you’ve created unprioritzed, cluttered mess of a site. Don’t let your site become a Frankensite monster. Keep your first things first.
Now its your turn… in what ways have you unintentionally sabotage your website?
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May 17th, 2010 at 8:37 am
Wow! Thanks for the great insight! I wish I had met you BEFORE I made all 3 of those mistakes
Like you, I also learned these lessons the hard way. If you don’t mind, I would like to suggest a “Mistake #4.” It would be “Trying to be all things to all people!” I have learned (also the hard way) that finding your niche helps you to truly be an “expert” and leads to higher confidence, higher inspiration and – best of all – higher sales!
May 17th, 2010 at 1:41 pm
How about: don’t change your CMS & content/design at the same time. If you are doing a major tech change, don’t fiddle with the content/design until after rollout. If you fiddle with the platform, the contend and the design at the same time it puts you at risk on 3 fronts!
May 19th, 2010 at 6:50 am
Alex, interesting point. Do you have more info about the risks?