Comments on: Don’t Waste your Thank You Pages

By: Lauren

Lauren — Fri, 25 Dec 2009 23:15:16 +0000

Great article. One thing I like to do is go through the purchase process on my site (using a $.01 test product) to uncover spots that I’ve missed for monetization.

By: Mike Grubb

Mike Grubb — Fri, 27 Nov 2009 04:53:37 +0000

I agree with Dennis, every customer should receive a formal follow up e-mail that informs them that their product was shipped. I cannot count the number of times that I have order something and it did not arrive on time and I never even knew the status of the shipment. This can be resolved with a simple e-mail

By: Dennis Franklin

Dennis Franklin — Tue, 20 Oct 2009 01:56:11 +0000

The customer should also recieve a follow up email letting him know when the product was shipped, this way the customer is left hanging and he knows that his product is on its way.

By: Lav

Lav — Sat, 17 Oct 2009 19:49:01 +0000

I hadn’t thought about this. Thanks for the good advice, we will definitely be implementing some of these suggestions.

By: mark rushworth

mark rushworth — Fri, 04 Sep 2009 08:59:53 +0000

My tip is to drop some ready to use code for blogs and facebook where customers can blog about their purchases!

great for SEO.

By: Losing Customers At The Register: 12 Checkout Blunders | Get Elastic Feed | Online Marketing Connect

Thu, 03 Sep 2009 20:20:58 +0000

[...] a shame so many shopping sessions end on the receipt page. Rather than wasting your order confirmation page with a conclusive “Thanks for [...]

By: Losing Customers At The Register: 12 Checkout Blunders | Get Elastic

Losing Customers At The Register: 12 Checkout Blunders | Get Elastic — Wed, 02 Sep 2009 10:55:54 +0000

[...] a shame so many shopping sessions end on the receipt page. Rather than wasting your order confirmation page with a conclusive “Thanks for [...]

By: ABC Baby Blog

ABC Baby Blog — Tue, 04 Nov 2008 06:43:21 +0000

These are definitely some great tips, you don’t realize the potential after the sale is made to make more offers. Thanks for the great advice, i’ll put this to good use!

By: Ideal

Ideal — Fri, 10 Oct 2008 21:49:12 +0000

Great advice. It’s important to immediately take care of a customer, so that customer can be an advocate for your business.

By: 25 Web Form Optimization Tips

25 Web Form Optimization Tips — Tue, 30 Sep 2008 19:56:41 +0000

[...] Clear Confirmations: Have you ever filled out a long, tedious form, clicked submit, only to be returned to what seems like the same page with the form empty? You can do everything right with your form, but if you drop the ball on the confirmation, your customers will be helplessly confused. In addition to making a clear confirmation message, check out these other tips to prevent wasting your confirmation page. [...]

By: Carla

Carla — Fri, 05 Sep 2008 21:20:54 +0000

Great advice! I will pass this along.

By: Hillel

Hillel — Wed, 13 Aug 2008 14:56:04 +0000

The customer should also recieve a follow up email letting him know when the product was shipped, this way the customer is left hanging and he knows that his product is on its way.

By: Esther

Esther — Mon, 28 Jul 2008 17:02:20 +0000

My Thank You Page use to only have an order confirmation #. Boy was it wasted. Now I have a 3 step guide to leaving a review. I like the idea of explaining how to track your order, will use that too. Thanks

By: Losing Customers at the Register: 12 Checkout Blunders - Get Elastic Ecommerce Blog

Mon, 07 Apr 2008 14:03:24 +0000

[...] a shame so many shopping sessions end on the receipt page. Rather than wasting your order confirmation page with a conclusive “Thanks for [...]

By: bizsugar.com

bizsugar.com — Mon, 07 Apr 2008 02:18:02 +0000

Don’t Waste your Thank You Pages- Advice for Receipt Pages…

A great resource giving you suggestions for what to do with your thank you pages. Encourage a call to action!…