Comments on: FAQ Pages are Dead… Answer Questions in the Right Place http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/ Ideas for Marketing in Web 2.0 Thu, 15 Jul 2010 20:21:11 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Esther http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/comment-page-1/#comment-1426 Esther Mon, 28 Jul 2008 17:04:34 +0000 http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/#comment-1426 Good point, I hear " I never knew that" all day long from customers after they purchase an order. Most customers don't read policy and FAQ pages. Your so right about that. Good point, I hear ” I never knew that” all day long from customers after they purchase an order. Most customers don’t read policy and FAQ pages. Your so right about that.

]]> By: 13 Best Practices for Handling Web Returns - Internet Return Policy Improvement http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/comment-page-1/#comment-851 13 Best Practices for Handling Web Returns - Internet Return Policy Improvement Sat, 29 Dec 2007 01:30:52 +0000 http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/#comment-851 [...] about your hassle free return policy early and often. During checkout, I believe this is one of the most frequently asked questions and stumbling blocks. Linking to your return policy during checkout will assure customers you stand behind the [...] [...] about your hassle free return policy early and often. During checkout, I believe this is one of the most frequently asked questions and stumbling blocks. Linking to your return policy during checkout will assure customers you stand behind the [...]

]]> By: Tim McGuiness http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/comment-page-1/#comment-781 Tim McGuiness Mon, 17 Dec 2007 17:44:35 +0000 http://www.palmerwebmarketing.com/blog/faq-pages-are-dead-answer-questions-in-the-right-place/#comment-781 As someone who does most of his shopping online, can you do me one simple favor? Can you make EVERY online company do EVERY one of these items? Thank you! It would make shopping so much nicer. For real, as I read this, I found myself taking off my ecommerce hat and putting on my consumer hat. Good stuff. As someone who does most of his shopping online, can you do me one simple favor?

Can you make EVERY online company do EVERY one of these items?

Thank you! It would make shopping so much nicer.

For real, as I read this, I found myself taking off my ecommerce hat and putting on my consumer hat. Good stuff.

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