Comments on: Getting Personal with your Customers http://www.palmerwebmarketing.com/blog/getting-personal-with-your-customers/ Ideas for Marketing in Web 2.0 Thu, 15 Jul 2010 20:21:11 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: ecommerce website http://www.palmerwebmarketing.com/blog/getting-personal-with-your-customers/comment-page-1/#comment-3182 ecommerce website Tue, 22 Dec 2009 13:15:23 +0000 http://www.palmerwebmarketing.com/blog/?p=834#comment-3182 This is a great article. I agree that many ecommerce sites have the tendency to become sterile and lack that human interaction that retailing is all about. I think calling customers a day after they place an order is a great way to really interact and make each customer feel special This is a great article. I agree that many ecommerce sites have the tendency to become sterile and lack that human interaction that retailing is all about. I think calling customers a day after they place an order is a great way to really interact and make each customer feel special

]]> By: Justin Palmer http://www.palmerwebmarketing.com/blog/getting-personal-with-your-customers/comment-page-1/#comment-3128 Justin Palmer Fri, 13 Nov 2009 21:28:45 +0000 http://www.palmerwebmarketing.com/blog/?p=834#comment-3128 @ Nevile - We've had some success with forums. If you want to really engage customers, you have to seed the forum with good conversation starters. We found that just creating a forum and expecting engagement doesn't work. The forum needs purpose that corresponds with your brand. @ Nevile – We’ve had some success with forums. If you want to really engage customers, you have to seed the forum with good conversation starters. We found that just creating a forum and expecting engagement doesn’t work. The forum needs purpose that corresponds with your brand.

]]> By: Neville http://www.palmerwebmarketing.com/blog/getting-personal-with-your-customers/comment-page-1/#comment-3127 Neville Fri, 13 Nov 2009 19:14:36 +0000 http://www.palmerwebmarketing.com/blog/?p=834#comment-3127 Justin, What do you think of using forums to engage visitors? Any success with it at C28 or other places? -Neville Justin,

What do you think of using forums to engage visitors? Any success with it at C28 or other places?
-Neville

]]> By: Beverly A. Koehn http://www.palmerwebmarketing.com/blog/getting-personal-with-your-customers/comment-page-1/#comment-3111 Beverly A. Koehn Mon, 02 Nov 2009 16:53:25 +0000 http://www.palmerwebmarketing.com/blog/?p=834#comment-3111 Very good article. I especially like #3. What a wealth of knowledge received when actually working the front lines yourself. Job rotation at its best. Thanks. Very good article. I especially like #3. What a wealth of knowledge received when actually working the front lines yourself. Job rotation at its best. Thanks.

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