http://www.palmerwebmarketing.com/blog/survey-says-youre-not-getting-the-right-feedback-from-your-customers/ Ideas for Marketing in Web 2.0 Sun, 07 Mar 2010 04:21:37 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.palmerwebmarketing.com/blog/survey-says-youre-not-getting-the-right-feedback-from-your-customers/comment-page-1/#comment-3204 Palmer Web Marketing » 5 Anti-Resolutions for Marketing Success in 2010 Tue, 05 Jan 2010 05:29:43 +0000 http://www.palmerwebmarketing.com/blog/?p=314#comment-3204 [...] drinking the feedback cool-aid: Many businesses think they’re getting good feedback from their customers. The problem is the people who are most likely to give feedback (your best [...] [...] drinking the feedback cool-aid: Many businesses think they’re getting good feedback from their customers. The problem is the people who are most likely to give feedback (your best [...]

]]> http://www.palmerwebmarketing.com/blog/survey-says-youre-not-getting-the-right-feedback-from-your-customers/comment-page-1/#comment-3129 Unlearning your Website: Thinking Like a Pre-Customer Again Mon, 16 Nov 2009 01:47:46 +0000 http://www.palmerwebmarketing.com/blog/?p=314#comment-3129 [...] rely too heavily on customer feedback. This may sound counter-intuitive, but it’s really the non-customers you need to hear from. After all, the return customers who are already giving you feedback are affected by the curse as [...] [...] rely too heavily on customer feedback. This may sound counter-intuitive, but it’s really the non-customers you need to hear from. After all, the return customers who are already giving you feedback are affected by the curse as [...]

]]> http://www.palmerwebmarketing.com/blog/survey-says-youre-not-getting-the-right-feedback-from-your-customers/comment-page-1/#comment-3034 Breaking the Cycle of Website Redesigns Mon, 28 Sep 2009 01:13:14 +0000 http://www.palmerwebmarketing.com/blog/?p=314#comment-3034 [...] is dangerous. By evolving your site, little by little, based on true customer feedback and testing, you’ll slowly but surely build a truly remarkable website. No, it’s not as [...] [...] is dangerous. By evolving your site, little by little, based on true customer feedback and testing, you’ll slowly but surely build a truly remarkable website. No, it’s not as [...]

]]> http://www.palmerwebmarketing.com/blog/survey-says-youre-not-getting-the-right-feedback-from-your-customers/comment-page-1/#comment-2432 Online Customer Care Tips: Defensive vs. Offensive Customer Service Fri, 13 Feb 2009 04:32:19 +0000 http://www.palmerwebmarketing.com/blog/?p=314#comment-2432 [...] them Feedback on their Feedback: It’s not uncommon for an online business to ask for customer feedback, but rarely do businesses respond to such suggestions. C28 makes it a habit to respond to every [...] [...] them Feedback on their Feedback: It’s not uncommon for an online business to ask for customer feedback, but rarely do businesses respond to such suggestions. C28 makes it a habit to respond to every [...]

]]> http://www.palmerwebmarketing.com/blog/survey-says-youre-not-getting-the-right-feedback-from-your-customers/comment-page-1/#comment-2430 Mike Thu, 12 Feb 2009 02:57:57 +0000 http://www.palmerwebmarketing.com/blog/?p=314#comment-2430 Enoyed your post and bookmarked you for future reading.. Thinking of adding some of your content to <a href="http://www.zestformarketing.com" rel="nofollow"> my website ZestforMarketing</a> Enoyed your post and bookmarked you for future reading.. Thinking of adding some of your content to my website ZestforMarketing

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